1. Introduction

TaskMigo (the “Platform”) values your privacy and is committed to protecting your personal data in accordance with Mexican law, including the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares). This Privacy Policy explains how we collect, use, store, and protect your information.

2. Data Controller

TaskMigo acts as the data controller responsible for the processing of personal data collected through the Platform.

For questions regarding this Privacy Policy or data processing practices, you may contact us through the support email or contact form available on the Platform.

TaskMigo’s registered address and, where applicable, legal representative details are available upon request, in compliance with Mexican law. TaskMigo is responsible for ensuring that personal data is processed in accordance with the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and accountability established under Mexican law.

3. Personal Data Collected

We may collect the following categories of personal data:

• Identification data (name, phone number, email address)

• Account information (login credentials, profile details)

• Service usage data (bookings, communications with providers)

• Payment-related information (processed through third-party providers; TaskMigo does not store card details)

• Technical data (IP address, device information, cookies)

Sensitive personal data is not collected unless strictly necessary and with explicit consent.

4. Purpose of Processing

Personal data is processed for the following purposes:

• To provide access to the Platform and its services

• To facilitate communication between customers and service providers

• To process bookings and, where applicable, payments through third-party providers

• To comply with legal obligations, including tax and consumer protection laws

• To improve the Platform, user experience, and security

• To send service-related notifications and updates

5. Legal Basis and Consent

By using the Platform, you consent to the processing of your personal data as described in this Privacy Policy.

Where required by law, explicit consent will be obtained prior to processing certain types of data. Users may revoke their consent at any time in accordance with applicable legal procedures.

TaskMigo may also process personal data where necessary to fulfill contractual obligations or comply with legal requirements.

6. Data Sharing and Transfers

TaskMigo may share personal data with:

• Independent service providers, for the purpose of fulfilling bookings

• Third-party payment processors, where applicable

• Legal authorities, when required by applicable law

TaskMigo does not sell personal data to third parties.

7. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. Once retention periods expire, data will be securely deleted or anonymized.

8. ARCO Rights (Access, Rectification, Cancellation, Opposition)

Users in Mexico may exercise their ARCO rights by submitting a request through the Platform’s Data Deletion Request section or by contacting TaskMigo via the support email.

Requests will be responded to within 20 business days, and, where applicable, fulfilled within the timeframes established by Mexican law.

9. Revocation of Consent

Users may revoke their consent for the processing of personal data at any time, subject to legal or contractual restrictions, by submitting a request through the Platform or contacting support.

10. Cookies and Tracking Technologies

The Platform may use cookies and similar technologies to enhance user experience, analyze usage, and improve functionality.

Users may control or disable cookies through their browser or device settings; however, doing so may affect certain features of the Platform.

11. Security Measures

TaskMigo implements administrative, technical, and physical safeguards to protect personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

12. Changes to this Privacy Policy

TaskMigo reserves the right to update or modify this Privacy Policy from time to time. Updated versions will be posted on the Platform and, where appropriate, users may be notified of significant changes.

Significant changes may be communicated through the Platform or by email, where appropriate.

13. Contact

For questions or to exercise your privacy rights, please contact us through the support email or contact form available on the Platform.